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Precious T
1 reviews | Active since Aug 2019
07 Feb 2022, 17:22
Poor client care center
I called capitec call center wanting to require about the loan sms i have received guess i was transferred from 1 consultant to another 3 consultants until the last 1 dropped my call after wasting my airtym no 1 bothered to transfer ma call to the right department 😡😡😡
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Replies (2)
Capitec Bank's replyOfficial
07 Feb 2022, 17:37Good day Precious
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Feb 2022, 17:37
Official
Good day Precious
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PT
Precious T's updateReviewer Update
08 Feb 2022, 15:09Was promised to get a call today already its 15:08 no call nothing its this how you treat your clients? Surely this is unprofessional for a bank like yours
PT
Precious T's update08 Feb 2022, 15:09
Reviewer Update
Was promised to get a call today already its 15:08 no call nothing its this how you treat your clients? Surely this is unprofessional for a bank like yours