SY
Siphiwe Y

1 reviews | Active since Sept 2016

22 Jul 2022, 11:55

Poor Capitec banking App service

The banking app is such an inconvenience. I have been reporting my app that has not been working for five days and no one could assist. I called, went to a branch, and used the Capitec Client what's up platform and all the consultants don't know how to assist. I still don't have the app. I have to withdraw and do a deposit. This is a serious disappointment.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Jul 2022, 11:57
Official
Good day Siphiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank