TS
Tanya S

1 reviews | Active since Nov 2019

08 Nov 2019, 11:44

Poor Capitec

Very very poor service. Due to ***** some company took R1200 from my account. I went to the bank to stop my card imediately after. The money was not yet processed so they reversed it back to my account, only to deduct it again today, telling me there is not enough evidence showing it wasn't me who did the transaction!!! I am not the only person that has gone through this!

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Nov 2019, 09:36
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank