CB
Chene B

1 reviews | Active since Sept 2018

25 Jun 2019, 14:33

Poor banking service

Telephonic consultants are terribly rude. They also never have the correct information.

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 Jun 2019, 15:34
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.  Complaint Management will take ownership of this investigation and will provide you with feedback within the next 5 working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply08 Jul 2019, 08:16
Official
Good day, 

We have tried contacting you but with no success. 

Please call Complaint Management on ***. Ref  ***9 

Kind regards
Complaint Management
Capitec Bank