1 reviews | Active since Jan 2017

16 Jan 2024, 10:55

Poor banking infrastructure

Poor banking infrastructure , Can't even open a bank account due to system issues

0
Replies (4)
Capitec Bank
Capitec Bank's reply16 Jan 2024, 11:42
Official
Good day Anwar we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

's update16 Jan 2024, 12:08
Reviewer Update
Even after being contacted by an agent from the complaints department , there has been no willingness to assist , no responsibility has been taken and the call was dropped while I was holding , Agent Given should no true attempts to resolve query
Capitec Bank
Capitec Bank's reply16 Jan 2024, 12:23
Official
Good day  Anwar we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply24 Jan 2024, 12:16
Official
Good day Anwar

Kindly be informed that your complaint has been resolved and will now be closed in our space. 

Sincere apologies for any inconvenience this matter has caused. 

Kind regards 
Capitec Bank

Best regards,