BZ
Bongekile Z

1 reviews | Active since Mar 2021

10 Mar 2021, 04:58

Poor app service

I bought electricity with the cellphone banking app but i find myself waking up to a dark house yet the money was deducted from my account. This is honesty such an inconvenience. Why have the service in the first place if it doesnt even work.

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Mar 2021, 08:04
Official
Good day Bongekile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 



Best regards,