YM
Yamkela M
1 reviews | Active since Sept 2022
26 Sept 2022, 17:05
Poor and unresolved ***** case
I called Capitec 3 days ago to report a ***** case, they registered it and advised me to get a case no and affidavit. I called this morning to get the email address of where to forward the documents I received it. In about 4 hours later I got an sms saying that the case has been closed as no documents was received, tried calling the ***** department there has been no answer
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Replies (2)YM
Yamkela M's updateReviewer Update
26 Sept 2022, 17:16The same person who has de*****ed me as a Capitec client has gone and posted threats on Social media so for Capitec to close this case without any investigation is worrying meaning they support ********** more that victims. I can’t wait to change my bank
YM
Yamkela M's update26 Sept 2022, 17:16
Reviewer Update
The same person who has de*****ed me as a Capitec client has gone and posted threats on Social media so for Capitec to close this case without any investigation is worrying meaning they support ********** more that victims. I can’t wait to change my bank
Capitec Bank's replyOfficial
26 Sept 2022, 17:20Good day Yamkela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Sept 2022, 17:20
Official
Good day Yamkela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank