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Stephan S

1 reviews | Active since May 2015

16 Aug 2019, 11:13

Poor and rude servicw

Good day.. i was at kroonstad branch trying to open an account for personal aswell bussiness.. just because i still uses an Id book they dont want to help me...

They said i should visit another bank.. really??

Capitec will loose bussiness like this.

Worst bank ever..

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Aug 2019, 12:13
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
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Stephan S's update16 Aug 2019, 12:20
Reviewer Update
No need. Was already at another bank.. capitec will never see me again..