1 reviews | Active since Oct 2016

09 Aug 2022, 00:51

Poor

I’m so disappointed with this bank Iv been up and down trying to fix my account as it’s blocked but everyday I get he same story, which today was the worse ever!! The brunch consultant called there legal department as she mentioned that Iv been up and down to there boulders brunch just about everyday, to my surprise a lady answered from there legal department and it was 16:50 she asked the brunch consultant to hold, we held for 10 minutes max until she dropped our call because guess what it’s knock off time, I as there loyal customer have to again go back on Wednesday as Tuesday is a public holiday, I just want my money and capitac can just close there useless account really

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Aug 2022, 08:42
Official
Good day Marcus 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank