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BUYISELWA M
1 reviews | Active since Sept 2018
08 Apr 2022, 13:14
Policy refund
My policy has deducted on the 02.04.2022 while I have already made a manual payment on the 01.04.2022. On Monday the 04.04.2022 I went to the Branch and I was given this reference number ***9 and I was told money should be paid within 24 hours. On the 05.04.2022 I went to the branch again and they told me the money will be paid in 3 days I haven't received the money yet I want to know what's the delay. Contact number: ***
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Capitec Bank's replyOfficial
08 Apr 2022, 13:25Good day Buyiselwa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Apr 2022, 13:25
Official
Good day Buyiselwa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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BUYISELWA M's updateReviewer Update
09 Apr 2022, 08:56It's day 5 since I reported the incident but I haven't received payment. Can someone explain to me what's going on?
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BUYISELWA M's update09 Apr 2022, 08:56
Reviewer Update
It's day 5 since I reported the incident but I haven't received payment. Can someone explain to me what's going on?