Policy pay out

Hello, you are through to Katekile, I’m really sorry to hear about your experience, and I understand how frustrating this must be for you. Your concern is absolutely valid, especially when it relates to something as important as your funeral policy. We’d really like to understand exactly what happened so that we can assist you properly and address your concerns. Could you please share a bit more detail about the issue you experienced and what the consultant may have done? Your feedback is important to us, and we want to make sure this is looked into thoroughly and resolved fairly.