VK
Victor K
1 reviews | Active since Jan 2025
26 Nov 2025, 14:50
Policy
I'm still angry with Capitec bank regarding my policy which they confirmed it lapsed due to their wrong reasons
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
26 Nov 2025, 16:36Good day Victor
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Nov 2025, 16:36
Official
Good day Victor
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
VK
Victor K's updateReviewer Update
27 Nov 2025, 08:48You promised to call me today to resolve the issue. I'm still waiting for your call. I'm really disappointed because this complaint drained me and ended up taking BP medication. I want my refund from that policy because your system wronged me and Capitec kept on giving me different excuses and reasons in order for me to let it go. Everytime when I respond to their emails they will give me excuses . I'm sick and tired because Capitec failed me and I don't want to hear more stories. I would take this complaint more further to all social media platforms and to SABC.
VK
Victor K's update27 Nov 2025, 08:48
Reviewer Update
You promised to call me today to resolve the issue. I'm still waiting for your call. I'm really disappointed because this complaint drained me and ended up taking BP medication. I want my refund from that policy because your system wronged me and Capitec kept on giving me different excuses and reasons in order for me to let it go. Everytime when I respond to their emails they will give me excuses . I'm sick and tired because Capitec failed me and I don't want to hear more stories. I would take this complaint more further to all social media platforms and to SABC.