Please urgently help, desparate
I drew R800 from my Capitec card at FNB ATM at a Total garage in Dube Soweto. I received notification of the withdrawal but never received the money. I immediately reported the problem to Capitec and they advised that it would take 30 days! I couldn't use a Capitec ATM, but as usual was out of order
I urgently request that this money be reversed back into my account. I cannot afford to wait 30 days.
Capitec: Cash Withdrawal -R300.00 from SAVINGS ACCOUNT; Ref FNB SSC ATM Soweto GPZA; Avail R3.20; 13-Nov. Info *** I Sms notification above and my account is 1164****25. If you need any further personal information. Please call me on ***.This is urgent please, it's for my sons medication.
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Replies (2)'s updateReviewer Update
13 Nov 2020, 19:10Sorry it was R300
's update13 Nov 2020, 19:10
Reviewer Update
Sorry it was R300
Capitec Bank's replyOfficial
14 Nov 2020, 08:43Good day Neo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Nov 2020, 08:43
Official
Good day Neo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank