1 reviews | Active since Apr 2017

03 Apr 2017, 11:39

Please sort out Internet Banking

<p>I recenlty got myself a new phone and was told that in order to "reactivate" my internet / cellphone banking that I need to go into one of the branches to do this. I do not work very flexible hours and cannot just "make my way to the nearest branch". I need to pay bills and it is easiest and more convenient to do so online, I need cellphone banking to basically do everything. Please sort this out!!!??? </p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Apr 2017, 12:13
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

's update03 Apr 2017, 13:25
Reviewer Update

Hi.

I cannot wait 3 days. I need this to be sorted out ASAP.