Please reverse my unprocessed transaction

Hello peter i am not happy at all with capitec bank, I requested them to reverse my "unprocessed transaction" of R1290 back to my account still today nothing happens, i have called several times for capitec to release my money that is hold there, No one helped me, I can see my money in "current balance" but i still can't have access on it, can someone help me i need my money please, I am not happy at all R1290 that's a lot of money i want it please help me out I beg you.

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