Please return the money into my account

On the 15 of November 2024 a got money transferred in from my aunt 3 minutes after the transaction Capitec took the money with no communication whatsoever form their side until I had to use the money and noted the balance difference I then had to call them and still got a vague explanation of what happened the consultant then requested I submit an affidavit,proof of payment and my id copy because apparently the funds were suspected to be *****ulent ,funny because the person that transferred the money into my accounts her account is clear and there’s nothing being said about her account being involved in *****. 2 weeks later after submitting the documents I haven’t received any feedback with regards to the matter or atleast an explanation of what’s going on instead I’ve had to deal with their consultants sending me from pillar to post when I call them or ending my calls whilst we talking. I’ve written emails to them requesting an explanation or any type of feedback and they’ve been promising to get back to me which they haven’t done even today If there’s one thing I regret with every fibre of my being it is definitely opening an account with Capitec Bank.