RM
Refilwe M

1 reviews | Active since Jun 2023

01 Jun 2024, 08:28

Please return my money back into my account

Last night I made a request via Bolt and upon arrival the driver cancelled the ride. However the money was still deducted and marked as “pending” on the App of which means I cannot have access to it right away. This is very much an inconvenience as I’d like for the money to be returned back to my account.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Jun 2024, 11:17
Official
Good day Refilwe Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec