Please remove my name from credit bureaus

Capitec Bank, i kindly request that you update my credit profile with all credit bureaus in South Africa, including Experian and TransUnion ITC etc... I settled my account in full three weeks ago, yet my profile still reflects an outstanding balance. I am struggling to understand the delay in processing this update meanwhile your competitors such as FNB, and Absa etc... they update effective immediately. I urge you to take immediate action to reflect a zero balance on my credit profile and removed my name on all credit bureaus because i have closed off. I do not want to see my name as if i still have an account with Capitec. This is essential to maintain an accurate and fair credit history. This needs to be done today before 17:00, thanks