GM
Gontse M

1 reviews | Active since Sept 2022

26 Sept 2022, 17:18

Please Realese our deceased mother's money in her Capitec account from 2018

Our deceased mother left a lot of money in her Capitec account in 2018.Our lawyer submitted all the documents to capitec for the release of our deceased mother's money in her account on 01 September 2022.Even escalated to deseaced claims department but we still have not received our mother's money.14 working days have long passed and still nothing from Capitec.We have emails ftom our lawyer to Capitec but no one replies.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2022, 17:20
Official
Good day Gontse

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank