1 reviews | Active since Sept 2016

10 Apr 2020, 11:21

Please please reinstate my funeral cover

I would like Capitec to reinstate my funeral policy that was cancelled during the lockdown. It's not fair for my policy to be cancelled while we on lockdown for skipped premiums when one does not have an app. ACC no CF***5. Please review your decision

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Apr 2020, 09:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank