MN
Mholi N
1 reviews | Active since Jan 2022
21 Jan 2022, 08:53
Please help me reverse payment
Why can't we reverse payments we make on the APP?. I paid one of my accounts without using the correct reference number(I instead used my initials and Surname) Now I can't reverse that payment and it doesn't show on the account I was trying to pay.What are options please Capitec Bank?
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
21 Jan 2022, 10:34 Good day Mholi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply21 Jan 2022, 10:34
Official
Good day Mholi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's replyOfficial
01 Mar 2022, 10:25Hi Mholi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply01 Mar 2022, 10:25
Official
Hi Mholi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,