SN
Sibekezelo N

1 reviews | Active since Mar 2020

31 Mar 2020, 15:54

Please help me get my money cleared

In March 2018 I was involved in ladies stokvel and someone did not receive her funds in time and she decided to block the account of the owner of that stokvel. I was only a member and I happened to get paid from the owners account. We were rotating money among ourselves and we were all depositing to the owner of stokvel who's name was princess. Then her account was reported and mine was booked as I also received some funds from it. Even today I my funds are still not cleared I really need that money. I sent my affidavit to capitec head office but till to date my funds are not processed. Please help.

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 Mar 2020, 16:08
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
SN
Sibekezelo N's update31 Mar 2020, 16:14
Reviewer Update
I will be glad to get it resolved.