SK
Sbongile K

1 reviews | Active since Jun 2024

24 Jun 2024, 15:20

PLEASE HELP ME GET MY FUNDS BACK

To whom it may concern

My name is Sbongile Khulu and my story starts like this August 2022 I had decided to join an online trading investment company by the name of QZ Asset Management fast forward April 2023 a lady by the name Nonkululeko was referred to me for a dollar exchange for the amount R40 000 as she wanted to join the company so she sent the R40 000 then I sent her the dollars.May 2023 the company decided to leave not only Nonkululeko was ****med but I was also ****med.According to my knowledge Nonkululeko knew that joining the company we would be taking a risk, a few days later I want to withdraw money but the withdrawal was unsuccessful then I went to capitec to ask what happened but I had been told that my bank account was reported as a ****mers account by Nonkululeko and my funds will be frozen.Then capitec had requested a proof of payment and an affidavit so my funds can be released,I then gave them but my funds were not released.Throughout the whole process of trying to get my funds released I was requested 3 affidavits but still didn’t receive any funds. I then decided to talk to Nonkululeko to help me get my funds back as she was the one who reported my account at first she was going around the bush but later on decided to help me.Nonkululeko then decided to go to her bank Standard Bank and tell them that she’s ready to drop the case and my funds to be released but they were still not.Releasing the funds would help me be able to pay my daughters school fees which are already expensive as my daughter is autistic and attends a special school. There were many incident numbers and I don’t know which one to put therefore I will use my ID number and account number ID no:*** ***

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Jun 2024, 17:08
Official
Good day Sbongile. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank