SK
Sanelisiwe K

1 reviews | Active since Jun 2009

17 Feb 2016, 07:56

Please help me

Good Day<br> <br> I need your assistance please. Recently I was in a car accident and as a result I need R50000 to pay for my damages. I came into the capitec branch at Brooklyn and one of the ladies assisted me. The problem I have is that last month was my bonus month. She then took my expenses for the bonus month which were obviously high. As a result I did not qualify for a loan even though I am a capitec customer who has really been paying well. I need your help please. I really have no where to turn. Can I email my documents to someone and have someone assist me please. I really need to get my car out of the panel beaters.<br> <br> My ID number is ***. My cell phone is *** and my preferred number is ***.

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Feb 2016, 08:38
Official
Hello somnotho,

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,