JL
Jordan L

1 reviews | Active since Apr 2019

01 Oct 2019, 09:35

Please help

Hi there, my phone screen is damaged and I can not access the capitec app because of this, I am theefore unable to sign in to online banking as it requires me to approve the log in. Please advise what I can do to log in as I need to make payments very urgently. I am unable to take calls due to the cell being damaged

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Oct 2019, 15:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply04 Oct 2019, 11:56
Official
Good day Mr Lottering 

Please be advised feedback was sent to you via email.

Kind regards
Capitec Bank