CG
Christopher G

1 reviews | Active since Jul 2016

25 Mar 2026, 08:09

Please help

Good Day It is with a heavy heart that i write this, I have been a very loyal client with no missed payments. I have a family member that has passed away and you will not pay the claim due to the fact that he passed away 3 days before the 6month waiting period. I am writing this to ask that you please reconsider your decision and look at it from a human being point of view i would totally understand if it was three months or something and i understand you are a business but I am begging please there must be some extenuating circumstances were clients can be assisted.

Please I beg of you. policy number FP***9

0
Replies (8)
Capitec Bank
Capitec Bank's reply25 Mar 2026, 09:27
Official
Greetings: Good day, you are through to Lulu. Please allow me a few minutes to fami****ize myself with your query
CG
Christopher G's update25 Mar 2026, 11:12
Reviewer Update
Greetings Lulu, is there any update maybe please
CG
Christopher G's update25 Mar 2026, 14:11
Reviewer Update
Hi Guys.

I know you are still investigating, but pleas understand we need to make arrangements for burial, can someone please get back to me please

CG
Christopher G's update26 Mar 2026, 12:02
Reviewer Update
Capitec. Why doe you not want to assist loyal clients.
You have billed me this morning again for the same policy you dont want to pay out, please help me i am stranded please anyone can you please get back to me
CG
Christopher G's update26 Mar 2026, 12:17
Reviewer Update
Hi Guys,
My Name Bodeshus Christopher Geswindt. I have a funeral policy with capitec and my uncle was listed on the policy and he unfortunately my uncle passed away 2days before the 6month waiting period was completed, guys you have billed me for full 6months of the policy but you do not want to pay out the cover amount. Please help me as a human being to resolve this i have tried to follow all steps but you refuse to help, please guys i am begging please help us as the bereaved family please.
CG
Christopher G's update26 Mar 2026, 12:18
Reviewer Update
Capitec Please response, Lulu please respond.
Capitec and anyone that makes decisions please help
CG
Christopher G's update26 Mar 2026, 12:18
Reviewer Update
Capitec please
CG
Christopher G's update26 Mar 2026, 12:19
Reviewer Update
Please Capitec