LL
Lee-roy Langenhoven

1 reviews | Active since Dec 2016

09 Oct 2017, 14:46

PLEASE GIVE ME MY MONEY BACK

On the 23rd of September 2017 i requested R1000 at your atm in Klapmuts but it only dispensed R200 but on the slip it said R400. i logged a complaint with miss Nthombi Skhosana. She said someone would phone me in 5 days but no one has phone me in regards to the matter. I was full of praise for capitec but now..........

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Replies (3)
Capitec Bank
Capitec Bank's reply09 Oct 2017, 15:29
Official

I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

LL
Lee-roy Langenhoven's update17 Oct 2017, 13:53
Reviewer Update
They gave me my money back. Thanks to Miss Nwabisa Tom
Capitec Bank
Capitec Bank's reply18 Oct 2017, 12:31
Official

Good day

I'm glad I could assist in resolving your matter.

Nwabisa Tom

Complaint Management

Capitec Bank