LP
Lucky P
1 reviews | Active since Jan 2019
09 Feb 2022, 11:29
please get your facts in place your legal department is not on point.
I was contact by the company representing capitec bank on collecting the debt i have with them. My debt was R759, so we made an arrangement of R500 on the first debit then the balance will follow on the next debit now they have debited two R500 and capitec still says i owe them R279. The company that was representing capitec is REARAT
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
09 Feb 2022, 11:31Good day Lucky
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Feb 2022, 11:31
Official
Good day Lucky
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LP
Lucky P's updateReviewer Update
14 Feb 2022, 11:28Good day
Thank you for contacting me and to resolve the matter. Now since I spoke to one of the agents and she promised to send me the details of the people who have my account, till today am still waiting.
Thank you for contacting me and to resolve the matter. Now since I spoke to one of the agents and she promised to send me the details of the people who have my account, till today am still waiting.
LP
Lucky P's update14 Feb 2022, 11:28
Reviewer Update
Good day
Thank you for contacting me and to resolve the matter. Now since I spoke to one of the agents and she promised to send me the details of the people who have my account, till today am still waiting.
Thank you for contacting me and to resolve the matter. Now since I spoke to one of the agents and she promised to send me the details of the people who have my account, till today am still waiting.
LP
Lucky P's updateReviewer Update
16 Feb 2022, 14:42Till today am still waiting for the contact details
LP
Lucky P's update16 Feb 2022, 14:42
Reviewer Update
Till today am still waiting for the contact details
Capitec Bank's replyOfficial
04 Mar 2022, 08:24Hi Lucky
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply04 Mar 2022, 08:24
Official
Hi Lucky
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank