TF
Taren F

1 reviews | Active since Aug 2020

28 Jul 2021, 17:43

PLEASE FIX THIS ISSUE AND STOP MAKING CUSTOMERS PAY.

totally annoyed. I was sent a message to dispute or accept a debit order on my banking app a few days ago which I disputed and the deduction was still allowed today. Not the first time this happens and when I go in to rectify they are always offline and it is so time consuming and I HAVE TO PAY A FEE!!!!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Jul 2021, 06:05
Official
Good day Taren 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank