EP
Eugene P

1 reviews | Active since Dec 2021

28 Apr 2023, 14:47

Please don't stop, your loosing customers by the day.

Every month end. Wish i had the physical means to show my frustrasion. 5 Capitec atm's in Middelburg Eastern cape. 3 out of service and 2 has no cash. And trying to withdraw cash at a shop at this time of the month, i might as well throw away my saterday. Other banks have 2 atm's and it serves the town perfectly. But the most expensive and useless bank can't service their customers with 5 atm's. Good job Capitec. Wish i could submit photo'$ and show u the disgust your customers have at your atm line's. Dont even respond, u should know me by now. Im your number 1 fan on hello peter.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Apr 2023, 13:40
Official
Good day Eugene  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank