TS
Tshegofatso S

1 reviews | Active since Sept 2022

26 Sept 2022, 08:27

Please assist

Good day

I paid up my capitec loan and credit card on 10 February 2022 and to date, I am waiting for the paid-up letter from them. They send the paid-up letter for the credit card, but it is a hassle to get any assistance from their lawyers Brooks & Luyt and it is a hassle to get any assistance from them. I have been in contact with the CSS Group, but everything is just in vain. I have all my POPs on me but on their app, I still owe them, and interest is added every month.

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Replies (3)
Capitec Bank
Capitec Bank's reply26 Sept 2022, 13:49
Official
Good day Tshegofatso 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
TS
Tshegofatso S's update26 Sept 2022, 14:27
Reviewer Update
Good day

Thank you for the response I will wait for their call.
TS
Tshegofatso S's update11 Oct 2022, 10:51
Reviewer Update
Good day

Today it is the 11 October, and I am still waiting for feedback on my case. This is not fair re