Please ask Capitec to email my SARS tax certificate to me

URGENT. Please help me. I am a senior citizen with a serious disability that SARS has proof of. I was forced to close my Capitec account last year but now SARS has asked me for my Capitec tax certificate. Unfortunately Capitec won't email me my tax certificate as they have done in previous years. I cannot get to a Capitec branch because of my disability.

My disability has got worse and I have a SARS deadline by today to upload my Capitec tax certificate. Please ask Capitec to email my tax certificate to me.