FM
Francina M
1 reviews | Active since Dec 2024
22 Dec 2024, 12:16
Please approve my claim
I claimed on Friday and am still waiting for the approval of claim. Now my brother's funeral had to be postponed because am the only person who covered him. The costs will increase.. Please capitec approve my claim
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Capitec Bank's replyOfficial
22 Dec 2024, 12:36Hi Francina, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply22 Dec 2024, 12:36
Official
Hi Francina, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
FM
Francina M's updateReviewer Update
24 Dec 2024, 05:26Capitec bank .am so disappointed .will i be able to bury my brother? Am still waiting for the response .I feel like am not taken serious at all .how can a claim take 5 days ?I submitted all the documents but still .now I have to pay more than what I had to pay.on top of that am not sure of you guys 😔
FM
Francina M's update24 Dec 2024, 05:26
Reviewer Update
Capitec bank .am so disappointed .will i be able to bury my brother? Am still waiting for the response .I feel like am not taken serious at all .how can a claim take 5 days ?I submitted all the documents but still .now I have to pay more than what I had to pay.on top of that am not sure of you guys 😔