Pl

My Capitec account has been blocked for the past 3 months. I have submitted the required documents and I was told that the forensic department will resolve my case. but my case is still on cold case. Everyday I'm driving to the south gate branch to ask for assistance and everyday when the staff calls their forensic department we are not getting assistance from the forensic department.i think their forensics department is run by *********** staff with less knowledge of investigation.im shocked and at very same time devastated that our money are in the hands of such a poor and incapable people..Capitec must review their forensics department. It is absolutely shocking what is happening to that forensic department.we can't have access to our funds because of this pathetic service from the Capitec forensic department.. please bring our money and bank where our funds and services will be respected.