FS
FAHAD S
1 reviews | Active since Apr 2014
24 Apr 2023, 07:07
PICKANDPAY & CAPITEC _Bank release letter for reserved funds-***1
PICK AND PAY & CAPITEC ARE HANDLING MY FUNDS AFTER PURCHASING ON THE 03APRIL AND 04APRIL. GROCERIES WHICH WERE OUT OF STOCK A REFUND WAS PROCESSED BUT TODAY IS THE 24APRIL AND BOTH (PICKANDPAY & CAPITEC) ARE REFUSING WITH CONFORMING WHERE THE FUNDS ARE. CAPITEC SAYS THEY HAVE NOT RECIEVED THE REFUND. WERE PICKANDPAY SAYS WE SENT THE FUNDS
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Replies (3)FS
FAHAD S's updateReviewer Update
24 Apr 2023, 07:11 PICKANDPAY & CAPITEC _Bank release letter for reserved funds-***5
PICKANDPAY & CAPITEC _Bank release letter for reserved funds-***1
PICKANDPAY & CAPITEC _Bank release letter for reserved funds-***1
FS
FAHAD S's update24 Apr 2023, 07:11
Reviewer Update
PICKANDPAY & CAPITEC _Bank release letter for reserved funds-***5
PICKANDPAY & CAPITEC _Bank release letter for reserved funds-***1
PICKANDPAY & CAPITEC _Bank release letter for reserved funds-***1
Capitec Bank's replyOfficial
24 Apr 2023, 08:06Good day Fahad
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Apr 2023, 08:06
Official
Good day Fahad
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
FS
24 Apr 2023, 16:16
FAHAD S's updateReviewer Update
25 Apr 2023, 09:06Pick n Pay's reply:
24 Apr 2023, 16:16
Hello Fahad,
Thank you for your response.
Kindly note that your bank should release your funds as the money is still with the bank .
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
Thank you for your response.
Kindly note that your bank should release your funds as the money is still with the bank .
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1
Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00.
Kind Regards,
The Pick and Pay Team
The Pick and Pay Team
FS
FAHAD S's update25 Apr 2023, 09:06
Reviewer Update
Pick n Pay's reply:
24 Apr 2023, 16:16
Hello Fahad,
Thank you for your response.
Kindly note that your bank should release your funds as the money is still with the bank .
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
Thank you for your response.
Kindly note that your bank should release your funds as the money is still with the bank .
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1
Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00.
Kind Regards,
The Pick and Pay Team
The Pick and Pay Team