AB
Alistair B
1 reviews | Active since Sept 2010
26 Jun 2015, 10:53
Phishing E-mails
Although I do not bank with Capitec I am receiving phishing e-mails about my \Account"<br> Their website only has a \""Client Care\"" e-mail address but e-mails to this address bounce! <br> I phoned their call centre and was eventually given an e-mail address to report *****/phishing and once again my e-mails bounced.<br> I lodged a complaint on their website and am still awaiting a response.<br> <br> It would appear they don't actually know what they are doing!!!!!"""
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Capitec Bank's replyOfficial
26 Jun 2015, 11:59Hello OllieB,
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply26 Jun 2015, 11:59
Official
Hello OllieB,
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,