PG
Philip G

1 reviews | Active since Jan 2018

19 Jun 2019, 17:12

Philip Gray

Capitec Bank charges ZAR120/USD8.5/GBP6.5 for all incoming international forex transfers. I normally receive international credits for medical reimbur*****t. I also make monthly credits to my account for SA obligations - in the last year alone my estimate on charges with Capitec is c.ZAR1,500. The bank robs you on a deposit and still earn interest off your deposits...it is a wonder their CEO can earn ZAR140,000/day!!

0
Replies (4)
Capitec Bank
Capitec Bank's reply20 Jun 2019, 09:16
Official
I acknowledge your posting, and have referred it to Jodie for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply24 Jun 2019, 11:22
Official
Good day

We are trying to contact you to no avail. Kindly contact Complaint Management ***regarding your complaint. ***

Best regards,

Capitec Bank
Capitec Bank's reply08 Jul 2019, 08:45
Official
Good day

We are still trying to contact you to no avail. Kindly contact Complaint Management on ***regarding your complaint. REF:  ***5 

Best regards,

Capitec Bank
Capitec Bank's reply10 Jul 2019, 09:52
Official
Good day Mr Gray

Kindly note the matter has been closed, if you require assistance please do not hesitate to contact Complaint Management on ***.

Best regards,