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Nolwandle B
1 reviews | Active since Apr 2021
22 Apr 2021, 09:25
Personal loan
I took a personal lona with capitec tgis month 1st payment was due on the 20th according to the debi check i signed, however nothing happened till today im. Tryin yo build my credit record cause i want a home loan and this is goin to mess up my profile i want capitec to fix ASAP n make sure my credit profile doesn't get affected i am so. ****ed this is goin to make me look like i skip payment when they never even attempted to debit my account just now i would have used the money thinkin they debited
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Replies (2)
Capitec Bank's replyOfficial
22 Apr 2021, 09:29 Good day Nolwandle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Apr 2021, 09:29
Official
Good day Nolwandle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Nolwandle B's updateReviewer Update
22 Apr 2021, 16:45I am not impressed at all by the lady from Capitec by the name of Siphesihle Gogo u cant request a bank statement to prove that they tried to debit and it was not successful then after ive emailed statement you ask me when can they debit since the is sufficient funds thats no exceptable its my credit profile we talkin abaut, she ask for my statement and has the nerve to ask when can they debit such Poor service the decency of admittin the never even attempt can someone with proper knowledge for a financial institution call me please
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Nolwandle B's update22 Apr 2021, 16:45
Reviewer Update
I am not impressed at all by the lady from Capitec by the name of Siphesihle Gogo u cant request a bank statement to prove that they tried to debit and it was not successful then after ive emailed statement you ask me when can they debit since the is sufficient funds thats no exceptable its my credit profile we talkin abaut, she ask for my statement and has the nerve to ask when can they debit such Poor service the decency of admittin the never even attempt can someone with proper knowledge for a financial institution call me please