Personal loan

Item: Capitec Bank
Rating: 1
Author: suzette R

i have my account for almost 10 years at Capitec i also have a acc linked to my main account however i cannot get a loan just because my salary goes into the other account .I mean Capitec is Capitec i am very dissapointed .

Helpful (0)

Replies (4)

Capitec Bank's replyOfficial

10 Dec 2019, 14:23

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank's reply10 Dec 2019, 14:23

Official

suzette R's updateReviewer Update

10 Dec 2019, 15:13

thank you

suzette R's update10 Dec 2019, 15:13

Reviewer Update

thank you

Capitec Bank's replyOfficial

11 Dec 2019, 10:48

Good day Ms Roodt

As discussed via the telephone the matter was dealt with.

Complaint Management
Capitec Bank

Capitec Bank's reply11 Dec 2019, 10:48

Official

Good day Ms Roodt

As discussed via the telephone the matter was dealt with.

Complaint Management
Capitec Bank

suzette R's updateReviewer Update

11 Dec 2019, 13:51

Still did not solve my problem no use to have more than 1 account with Capitec at all

suzette R's update11 Dec 2019, 13:51

Reviewer Update

Still did not solve my problem no use to have more than 1 account with Capitec at all