SM
Sandise M
1 reviews | Active since Nov 2021
24 Nov 2021, 21:29
Personal loan
In 2018 October I took a 57 month term loan, then some time last year I received a call from one of their consultant telling me that my loan term will be increased by 2 months , due Covid 19 cause some people will loose their job and not be able to pay, and I told them am not gonna loose my job I pay my loan as usual, indeed they added that 2 months . Please help
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Replies (2)
Capitec Bank's replyOfficial
25 Nov 2021, 06:02Good day Sandise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Nov 2021, 06:02
Official
Good day Sandise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 17:33Hi Sandise
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 17:33
Official
Hi Sandise
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank