Personal loan

Item: Capitec Bank
Rating: 1
Author: Olivia K

Did not get the help from them ,I asked to be helped that they reduce my personal loan instalment and increase the term of payment. they contacted me once and that was that the issue was not resolved till this date am waiting for the lady to call me back

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

04 May 2020, 16:13

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply04 May 2020, 16:13

Official

Capitec Bank's replyOfficial

14 May 2020, 15:48

Good day Mrs Khoza

As discussed telephonically, I confirm the matter has been dealt with.

Kind regards

Complaint Management

Capitec Bank

Capitec Bank's reply14 May 2020, 15:48