AS
A S
1 reviews | Active since Nov 2019
16 Jun 2020, 10:42
Personal details update request going onto a week now
It's now a week since I requested that my surname be updated (I visited a branch with all necessary documents) but still that change is still not effected. This has halted many other things that need to be processed. Can I please be assisted and have my surname updated.
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Replies (3)
Capitec Bank's replyOfficial
17 Jun 2020, 09:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply17 Jun 2020, 09:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
AS
A S's updateReviewer Update
22 Jun 2020, 11:51Thanks to Ntombi and Jason at the respective Branch for their outstanding service. This has since been resolved ????
AS
A S's update22 Jun 2020, 11:51
Reviewer Update
Thanks to Ntombi and Jason at the respective Branch for their outstanding service. This has since been resolved ????
AS
A S's updateReviewer Update
22 Jun 2020, 11:51It was resolved to my satisfaction
AS
A S's update22 Jun 2020, 11:51
Reviewer Update
It was resolved to my satisfaction