Personal but not professional at all
I am so disgusted at how the supervisor Bekezela handled my query-no sense of remorse considering i am in hospital and just gave birth.I had funds debited off my capitec savings account which i needed for the babies necessities however this doushbag was only interested in telling me about terms and conditions which at this point are not as important.i requested for a 5 day period till my pay day than capitec can debit on the 20th the arrangement we would agree on but he kept on and it n annoying me about terms and conditions which i dnt need to hear about.
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Replies (5)0
Replies (5)'s updateReviewer Update
14 Dec 2019, 10:35And i just called the capitec complaints I held on for a whole 19 minutes .....19 minutes ,that should say a lot about capitec-I have many products at Capitect for many years but for the first time i will safely say I will nevee ever recommend ever .
's update14 Dec 2019, 10:35
Reviewer Update
And i just called the capitec complaints I held on for a whole 19 minutes .....19 minutes ,that should say a lot about capitec-I have many products at Capitect for many years but for the first time i will safely say I will nevee ever recommend ever .
Capitec Bank's replyOfficial
17 Dec 2019, 10:18I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Capitec Bank's reply17 Dec 2019, 10:18
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
's updateReviewer Update
17 Dec 2019, 11:28Wasted your time doing so .
's update17 Dec 2019, 11:28
Reviewer Update
Wasted your time doing so .
Capitec Bank's replyOfficial
17 Dec 2019, 11:34Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply17 Dec 2019, 11:34
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
's updateReviewer Update
21 Dec 2019, 09:43Well once again you wasted your time ,i called Capitec to make arrangements for a further R400 so that it would be R2000 but you guys debited my account for R3000 odd and R4000 odd after making arrangements -what on earth is going on ?? i have explained i cannot afford those amounts
's update21 Dec 2019, 09:43
Reviewer Update
Well once again you wasted your time ,i called Capitec to make arrangements for a further R400 so that it would be R2000 but you guys debited my account for R3000 odd and R4000 odd after making arrangements -what on earth is going on ?? i have explained i cannot afford those amounts