People who can't help!!

<p>on saturday the 27 May 2017 made a mobile transfer to an incorrect number and a second I saw that I called their Capitec Call Centre some lady answered and she was rude. Told me straight that they can't stop the payment because they have to investigate. which was fair. I tried calling the number but i made payment too and could not get through. 4 days later( today-01/06/2017) I get a call and these people from Capitec are telling that I have to a small claim court because they also cant get hold of the person who I dont know and whom I send money too. So meaning they cannot reverse the money.</p> <p>I had a mistake like that with FNB before but they stopped payment and reverse the money back to my account immediatly.</p> <p>They should track my money because I want it back.</p> <p>I am told that even if they got hold of that person who I made a mistake mobile payment too and if she denied receiving the money they would not give it back to me. These people are *******. NXA</p>