CB
Christopher B

1 reviews | Active since Dec 2020

11 Sept 2023, 10:06

Pending money for a week

Good day

My sister has an issue with Capitec. She did a cash up on MOMO on the 4th September 2023 and transaction was cancelled, the money has been pending up to today as per Capitec consultants. MTN is unable to refund me as the money still with Capitec bank. I've been calling the bank and not getting any assistance. May you please reverse my money as i need it urgently. Names: Mkhari Sylvia Vonani Account NO: *** Date: 04 September 2023 Amount: R1000,00 Cell no: ***

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Sept 2023, 10:26
Official
 Good day Irene

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank