CB
Carol-Dean Behr
1 reviews | Active since Mar 2018
14 Nov 2019, 07:15
Pending
I have purchased airtime via the capitec remote banking app on the 12/11/19 and again on the 13/11/19 , I currently have 3 pending airtime purchases on the app. I have tried phoning help desk but there is either no answer or I am put on hold for ridiculous amounts of time... What am I to do from here?
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Capitec Bank's replyOfficial
14 Nov 2019, 11:56I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply14 Nov 2019, 11:56
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank