1 reviews | Active since Nov 2020
Pending amounts and deductions going off my account
Capitec bank has become my worst nightmare. At this rate I'll be closing my account with you guys soon. I have 2 duplicate amounts that are pending in my account. One is date 25 April 2025 and another on the 9th of May 2025. Both these amounts are showing as online transactions. Which of course Capitec has taken fees for. These amounts are just there showing pending. Can these please be reversed back into my account.
The 2nd new issue that has come up is an Apple/bill being deducted from my account continuously and yet again fees are being charged. I have no Apple device. I have 3 attempt deductions for this issue and it seems like it's just going to be ongoing.I will not be depositing money into this account until this matter has been resolved
It's clear to see that your IT department is failing you guys, your systems are terrible and are al***** the place. At this rate you are going to lose clients.
Fix your systems.
Thank you guys for the amazing service, my case was resolved within 2 days. And the consultant Madelain (I hope I wrote her name correctly) was super amazing. You guys really came through for me ⭐️⭐️⭐️⭐️⭐️
Thank you guys for the amazing service, my case was resolved within 2 days. And the consultant Madelain (I hope I wrote her name correctly) was super amazing. You guys really came through for me ⭐️⭐️⭐️⭐️⭐️