MS
Mpho S
1 reviews | Active since Jul 2020
26 Feb 2026, 16:34
Payshap gone wrong
I have a serious issue with Capitec Consultants not willing to assist with missing payment query , in this kind of economy , can a person accept losing money without explanation . I paid into an absa account via Payshap on the 20th of February , funds did not reflect in the beneficiaries account and I even went into the bank with statements to prove this to no avail . People need to be careful with this bank . Only thing Iv heard thus far is Bankserv , Guys be careful .
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Replies (2)
Capitec Bank's replyOfficial
26 Feb 2026, 16:40Good day Mpho,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Best regards,
Capitec Bank's reply26 Feb 2026, 16:40
Official
Good day Mpho,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Best regards,
Capitec Bank's replyOfficial
10 Mar 2026, 09:29Hello Mpho
With reference to our telephone conversation correspondence.
I trust that you satisfied with the outcome. We
have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation correspondence.
I trust that you satisfied with the outcome. We
have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply10 Mar 2026, 09:29
Official
Hello Mpho
With reference to our telephone conversation correspondence.
I trust that you satisfied with the outcome. We
have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation correspondence.
I trust that you satisfied with the outcome. We
have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,