MN
Misslee N

1 reviews | Active since Dec 2020

04 Apr 2024, 09:00

Payshap

I transferred Payshap of R300 from TymeBank to capitec. It reflected at capitec the sent out. It was late at night I needed to use my money till now my money is nowhere to be found meaning I’m losing my money just like that. They are telling me to call TymeBank why must I if it reflected then sent back to God knows where. It’s not supposed to be my problem that they have system issues and it’s not supposed to be at my expense either I want my money back capitec

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Apr 2024, 09:01
Official
Good day Misslee.

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank


MN
Misslee N's update08 Nov 2024, 10:52
Reviewer Update
This incident has happened again capitec is not clearing my instant payment of 5100 from africanbank and no one is willing to assist