NS
Nizaam S

1 reviews | Active since Feb 2017

29 Oct 2018, 16:01

Paymeny history not updated for Paid up Loan

I will keep posting comments on Hello peter as i have had it with capitec one problem after the next. I previously logged a complaint to update my capitec loan as paid up with all 4 Bureaus. The loan has been updated on experian compuscan and transunion. However my capitec loan shows just closed on XDS but there is absolultely no payment history reflecting. I demand that Capitec send an instruction to XDS to update my full payment history for my capitec loan and ask them to update it which is your job as a creditor im sick and tired of finding errors on my reports. Please send through instructions to XDS and request that they update loan as paid up and update the payment history.

0
Replies (3)
NS
Nizaam S's update29 Oct 2018, 21:13
Reviewer Update
Actually just checked Compuscan again loan has also mot been updated as paid up. My credit facility balance has also not been updated with compuscan.
Capitec Bank
Capitec Bank's reply30 Oct 2018, 09:38
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
 
Capitec Bank
Capitec Bank's reply02 Nov 2018, 11:42
Official
Good day Mr Smith
As communicated  via email, I trust that your issue has been dealt with .
Wendy Mbelekane
Complaint Management
Capitec Bank